What We Collect and Why It Matters
We collect the personal information you provide when you create an account — your name, contact details, and the mobile wallet identifiers linked to bKash, Nagad, or Rocket deposits and withdrawals. Transaction records are retained to process payments accurately and to resolve any disputes about your
-
1
account balance. We also collect device and browser data automatically when you access the platform on mobile or desktop — this includes IP address, session timestamps, and cookies that keep your login active. We do not sell your personal data to third parties. Data shared with
-
2
payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete a transaction. Retention periods follow applicable rules for the regions in which we operate; where local law requires us to keep records for a defined period, we comply. You may
-
3
request a copy of the data we hold on your account, ask us to correct inaccurate details, or ask us to delete your data where that right applies under local law. Availability of these rights depends on your jurisdiction and eligible region. To exercise any of
-
4
these rights, reach our support team through the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.